1 reviews | Active since Sept 2016
Poor Customer Service and Bad Attitude
<p>This review is to warn people and future clients not to do business with Red Ant Garden Service in Alberton.</p> <p> </p> <p>After almost 4 years of being a loyal and true paying client of theirs and an agreement which was signe dwherein either party should give two months written notice, Mark (the owner) handed me the remote to my gates today informing me that he is not prepared to do business with me without written notice.</p> <p><br />This only as a result of them deciding that the client is at fault when the client complains about the way in which they mow the lawn. They chop the lawn, hardly ever work in the entire yard as per their agreement and do rushed worked just to get off and go to the next client. This is with supervision ***ner).</p> <p><br />They have no pride nor (as is obvious) do they work on client satisfaction.</p> <p><br />I sent an email complaining about the way the lawn was chopped and the next minute they walk in and hand you your remote stating that they are not prepared to do business with you. This is what South Africa's general service attitude is all about. I received a rude email from them stating that they will end the service on Monday past, without their written notice as per their agreement.</p> <p><br />I would like to request clients to please do reference checks on any small business prior to doing business with them, to ensure that the service level is up to standard. Not theirs, yours. The paying client who feeds their bills.</p> <p> </p> <p>If you cannot handle or treat clients in a positive way or manner, you should not be in business.</p>
