Rectron no help with ASUS laptop
I have a problem with my laptop, I sent two messages via the website portal where is states that they will respond within 48h. No one has contacted me as yet. I phoned in and played phone tag with almost every department and no-one can help me. This is supposed to be an ASUS supplier in South Africa, and no help at all.
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Replies (3)
Rectron Ltd's replyOfficial
21 May 2020, 14:28Hi Angelika.
We sincerely apologise for not getting back to you. I hope that you will allow us the opportunity to rectify our mistake.
Please can I ask that you send your query and notebook serial number to ***, and I will ensure that you get a speedy response.
We sincerely apologise for not getting back to you. I hope that you will allow us the opportunity to rectify our mistake.
Please can I ask that you send your query and notebook serial number to ***, and I will ensure that you get a speedy response.
Best regards,
Rectron Ltd's reply21 May 2020, 14:28
Official
Hi Angelika.
We sincerely apologise for not getting back to you. I hope that you will allow us the opportunity to rectify our mistake.
Please can I ask that you send your query and notebook serial number to ***, and I will ensure that you get a speedy response.
We sincerely apologise for not getting back to you. I hope that you will allow us the opportunity to rectify our mistake.
Please can I ask that you send your query and notebook serial number to ***, and I will ensure that you get a speedy response.
Best regards,
's updateReviewer Update
21 May 2020, 15:09Good day, unfortunately I cannot see the details provided to send the query to
's update21 May 2020, 15:09
Reviewer Update
Good day, unfortunately I cannot see the details provided to send the query to
Rectron Ltd's replyOfficial
21 May 2020, 15:31Angelika, is it possible for you to message us on our facebook page, and I can share the details with you there in private?
Best regards,
Rectron Ltd's reply21 May 2020, 15:31
Official
Angelika, is it possible for you to message us on our facebook page, and I can share the details with you there in private?
Best regards,