mR
mark R
1 reviews | Active since Oct 2020
27 Sept 2021, 15:58
bad service
Rapidly deteriorating levels of service. Waiting 8 days for last order to be delivered. Plus the added bonus of you going after my clients directly - after almost exclusively supporting you for the past 13 years, thanks
Helpful (0)
Replies (3)0
Replies (3)
Rectron Ltd's replyOfficial
28 Sept 2021, 14:20Hi Mark.
We are sorry to hear that we have let you down, and would love the opportunity to rectify our mistake.
If you can provide us with your order and contact details, we can look into this and get feedback to you promptly.
We are sorry to hear that we have let you down, and would love the opportunity to rectify our mistake.
If you can provide us with your order and contact details, we can look into this and get feedback to you promptly.
Rectron Ltd's reply28 Sept 2021, 14:20
Official
Hi Mark.
We are sorry to hear that we have let you down, and would love the opportunity to rectify our mistake.
If you can provide us with your order and contact details, we can look into this and get feedback to you promptly.
We are sorry to hear that we have let you down, and would love the opportunity to rectify our mistake.
If you can provide us with your order and contact details, we can look into this and get feedback to you promptly.
mR
mark R's updateReviewer Update
12 Nov 2021, 12:04And again - day 9 of waiting for an order (Midrand - Klerksdorp) . 0 contact from sales or her manager... this is worse than any state department at this stage....
mR
mark R's update12 Nov 2021, 12:04
Reviewer Update
And again - day 9 of waiting for an order (Midrand - Klerksdorp) . 0 contact from sales or her manager... this is worse than any state department at this stage....
mR
mark R's updateReviewer Update
16 Nov 2021, 10:44Received item 12 days after order placed.
Lost the sale, now sitting with "luxury" item which I have to try and sell. 12 days of possible income lost...
And Rectron? business as usual :( - You should add the "Proudly South African" logo to advertising - culture of zero accountability...
Lost the sale, now sitting with "luxury" item which I have to try and sell. 12 days of possible income lost...
And Rectron? business as usual :( - You should add the "Proudly South African" logo to advertising - culture of zero accountability...
mR
mark R's update16 Nov 2021, 10:44
Reviewer Update
Received item 12 days after order placed.
Lost the sale, now sitting with "luxury" item which I have to try and sell. 12 days of possible income lost...
And Rectron? business as usual :( - You should add the "Proudly South African" logo to advertising - culture of zero accountability...
Lost the sale, now sitting with "luxury" item which I have to try and sell. 12 days of possible income lost...
And Rectron? business as usual :( - You should add the "Proudly South African" logo to advertising - culture of zero accountability...