NPS Score
-100
Recommended: Unlikely
Nov '25 - Oct '26
Frequently Asked Questions About Reckitt Benckiser
How is Reckitt Benckiser rated on Hellopeter?
Hellopeter has tracked Reckitt Benckiser across 49 reviews. Reckitt Benckiser hasn't collected enough recent reviews — at least 10 in the last 12 months are needed — to calculate a TrustIndex score. Have you used Reckitt Benckiser? Write a review to help others decide.
Recent reviews (3)
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Used this business recently? Share your experience to help others decide.
Share Your Experience1 reviews | Active since Dec 2022
Finish Quantum Dishwasher Tablets Not Dissolving – Refund Refused (Reckitt)
I purchased Finish Quantum Lemon 70s dishwasher tablets, and the product is consistently not dissolving properly during normal dishwasher cycles. This results in dishes not being cleaned and requiring repeated washes, causing unnecessary water and electricity usage. I contacted Reckitt Consumer Relations and provided all requested product information, including images and batch number. Despite this, I was advised that: Reckitt does not have a refund policy A 20–25 business day internal investigation is required before any resolution can be considered I have clearly stated that the product is not fit for purpose and that I am requesting a refund, not a replacement. Under the Consumer Protection Act (South Africa), a consumer is entitled to a remedy where goods are not of acceptable quality or fit for purpose. I have also already comp**** with reasonable requests for product information. At this stage, I am seeking a direct resolution without further delay.
1 reviews | Active since Dec 2022
Finish Quantum Dishwasher Tablets Not Dissolving – Refund Refused (Reckitt)
I purchased Finish Quantum Lemon 70s dishwasher tablets, and the product is consistently not dissolving properly during normal dishwasher cycles. This results in dishes not being cleaned and requiring repeated washes, causing unnecessary water and electricity usage. I contacted Reckitt Consumer Relations and provided all requested product information, including images and batch number. Despite this, I was advised that: Reckitt does not have a refund policy A 20–25 business day internal investigation is required before any resolution can be considered I have clearly stated that the product is not fit for purpose and that I am requesting a refund, not a replacement. Under the Consumer Protection Act (South Africa), a consumer is entitled to a remedy where goods are not of acceptable quality or fit for purpose. I have also already comp**** with reasonable requests for product information. At this stage, I am seeking a direct resolution without further delay.
1 reviews | Active since Jun 2010
Mr Min and Reckitt sell inferior products
These guys are the makers/distributers of Mr Min. 2 weeks ago I bought a tin/can of Mr Min through the Checkers 60-60 App, I did not open or use it. This week Wednesday when my cleaner tried to spray, it was not working although it was still full. I checked it myself and it was "flat" there was no gas in it, in such a way that you can even dent the tin with your fingers. I made contact with Reckitt and told them about my situation and that I did not keep the slip, who keeps all their grocery slips? I made them a video of the full tin that could not spray together with photos of everything they required. They said they would send me a voucher to go and buy another tin/can. This morning I received the voucher for R50 from them, I contacted them and send them pictures that the price of Mr Min is R58 (at Pick n Pay) and not R50 what they gave me. They explained to me that they do not replace the faulty product, they just give me a "gesture of goodwill" I feel they have to replace their brand new, completely faulty product! I will not ever buy Mr Min again or any of the products that Reckitt makes or distributes.
1 reviews | Active since Jun 2010
Mr Min and Reckitt sell inferior products
These guys are the makers/distributers of Mr Min. 2 weeks ago I bought a tin/can of Mr Min through the Checkers 60-60 App, I did not open or use it. This week Wednesday when my cleaner tried to spray, it was not working although it was still full. I checked it myself and it was "flat" there was no gas in it, in such a way that you can even dent the tin with your fingers. I made contact with Reckitt and told them about my situation and that I did not keep the slip, who keeps all their grocery slips? I made them a video of the full tin that could not spray together with photos of everything they required. They said they would send me a voucher to go and buy another tin/can. This morning I received the voucher for R50 from them, I contacted them and send them pictures that the price of Mr Min is R58 (at Pick n Pay) and not R50 what they gave me. They explained to me that they do not replace the faulty product, they just give me a "gesture of goodwill" I feel they have to replace their brand new, completely faulty product! I will not ever buy Mr Min again or any of the products that Reckitt makes or distributes.