CO
Chris O
1 reviews | Active since Dec 2018
09 Oct 2023, 20:56
Worse service i have received from recharger
I am getting the worst service so far. I am the CEO of 3 companies with 42 prepaid meters wanting to move to recharger. But after this service i would think twice for anyone to join. A simple question that i asked turned into a childish screenshot email, showing our finance depart email and refuses to assist me because wait for it, its not the email adress on the form, but my email was used to apply for the service and to activate the service and had support issues resolved with my email. But thats not all the same form i was sent a screenshot of shows my name, surname and phone number showing on my email signature. This was by far the worst service.
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Recharger Prepaid Meters's replyOfficial
10 Oct 2023, 13:11 Dear Chris,
Thank you for your review.
We require communication from the registered email address we have on record for security and confidentiality purposes.
The information requested is confidential in nature and the process is established as a security feature to protect the Landlord/Property Owner.
Recharger strives to protect our client’s information in line with our Privacy Policy available on the Recharger website.
The landlord has access to an online report remittance facility. The report provides a comprehensive breakdown of the rebate received. The guidelines to access the online rebate report is automatically emailed on a monthly basis to the registered email address on record.
Should you wish to communicate with an alternative email address, kindly advise us on *** and we will be happy to assist you.
We thank you for your continued support.
Thank you for your review.
We require communication from the registered email address we have on record for security and confidentiality purposes.
The information requested is confidential in nature and the process is established as a security feature to protect the Landlord/Property Owner.
Recharger strives to protect our client’s information in line with our Privacy Policy available on the Recharger website.
The landlord has access to an online report remittance facility. The report provides a comprehensive breakdown of the rebate received. The guidelines to access the online rebate report is automatically emailed on a monthly basis to the registered email address on record.
Should you wish to communicate with an alternative email address, kindly advise us on *** and we will be happy to assist you.
We thank you for your continued support.
Recharger Prepaid Meters's reply10 Oct 2023, 13:11
Official
Dear Chris,
Thank you for your review.
We require communication from the registered email address we have on record for security and confidentiality purposes.
The information requested is confidential in nature and the process is established as a security feature to protect the Landlord/Property Owner.
Recharger strives to protect our client’s information in line with our Privacy Policy available on the Recharger website.
The landlord has access to an online report remittance facility. The report provides a comprehensive breakdown of the rebate received. The guidelines to access the online rebate report is automatically emailed on a monthly basis to the registered email address on record.
Should you wish to communicate with an alternative email address, kindly advise us on *** and we will be happy to assist you.
We thank you for your continued support.
Thank you for your review.
We require communication from the registered email address we have on record for security and confidentiality purposes.
The information requested is confidential in nature and the process is established as a security feature to protect the Landlord/Property Owner.
Recharger strives to protect our client’s information in line with our Privacy Policy available on the Recharger website.
The landlord has access to an online report remittance facility. The report provides a comprehensive breakdown of the rebate received. The guidelines to access the online rebate report is automatically emailed on a monthly basis to the registered email address on record.
Should you wish to communicate with an alternative email address, kindly advise us on *** and we will be happy to assist you.
We thank you for your continued support.