KS
Kirsten S
1 reviews | Active since Nov 2024
01 Nov 2024, 16:52
Recharger Prepaid Rebates paid on time
Please ignore my rant about Recharger. I am unable to dele the review but I was wrong - I did get paid the rebate. In defence of my stupid error, I was not notified nor did i get a reply when I queried my account. My apologies to Recharger though, I should have checked my records properly.
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Recharger Prepaid Meters's replyOfficial
17 Jul 2025, 12:14Hi Kirsten,
Thank you for taking the time to share your experience.
Recharger offers the meter owner an online customer portal which allows the meter owner access to review your rebate information at any time at their convenience. The rebate report reflects the information for the most recent rebate paid and updates monthly, on the 30th of the month when payment of the next rebate is released.
We acknowledge your communication, and we are continuously working to improve our services and refine our support processes to achieve customer service excellence. Should you require further assistance, please email ***
Recharger Prepaid Meters's reply17 Jul 2025, 12:14
Official
Hi Kirsten,
Thank you for taking the time to share your experience.
Recharger offers the meter owner an online customer portal which allows the meter owner access to review your rebate information at any time at their convenience. The rebate report reflects the information for the most recent rebate paid and updates monthly, on the 30th of the month when payment of the next rebate is released.
We acknowledge your communication, and we are continuously working to improve our services and refine our support processes to achieve customer service excellence. Should you require further assistance, please email ***