Bad experience 😠😠😠😠

Had a bad experience at rebels pizza Westgate today (25/04/22),the pizza petty was not well done u could just smell it and then went to complain all they did was to warm it up and give it back to us. But it was still the same I was so disappointed, we just walked away coz we saw that we won't get any better solution and the manager said it was tradition 😠