1 reviews | Active since Jun 2014
REBELTECH SUCKS!!!
I bought a power supply from Rebel tech and it happened to be faulty. My son bought a lot of parts from them, in order to upgrade his gaming computer. Once on his break, end of last year he assembled everything and the power supply, clearly had a default and had a burning smell. I contacted the company and was told to send the part back. After having to contact them again, I was told that the suppliers did not have the part and that the only other option was credit or I will have to wait a very long time before that part becomes available. In the meantime my son decided he no longer wishes to continue building this computer. Because of this default and not knowing whether any other components were damaged due to the defect of the power supply each part needs to be tested. I explained to them that I would like a refund and they said that its not possible after six weeks of purchase, but the only options are credit or replacement and since replacement is off the table for the moment, I have no choice but to take the credit. Then to top it all off these (ass......) deduct the courier costs from the amount I paid for item. So now I am paying because the item was faulty and forced to buy something from their company. I FLIPPPEN DON'T WANT to EVER buy anything from a company that can't be accommodating to clients that has supported them for a long time. I paid money into their account, so why cant they take the credit from the supplier and give me a refund? especially because they are unable to deliver on the other option.
I think these people should be investigated and I will be in contact with the consumer board, if they are not willing to give me my hard earned money back.
