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They should actually have NO star. I called them for a service of our rreadmill. Came very quickly. Replaced the mother board and said its the motor. One evening Mike called they have a motor for us, fantastic was my reply. 2nd hand, but with hubby being retrenched that's an affordable option. He called the hubby, arrived took our motor, hubby paid him R450 and now I have a framework. I actually doubt if its a real mother board thy installed or they took my new stuff and replaced it. So we have spend R1500 to be ******!!!!! Be careful with these guys