Struggling to get refund from Mamailula / Lampoch Investments for upfront payments made on students' yet NESFAS paid Lampoch

Am struggling to get refunds on upfront payments made for a student who had NESFAS. Lampoch Investments/Mamailula based in Vereeniging requested that I pay in advance and refunds would be made after NESFAS had paid BUT in VAIN. Payments made total more than R5,000 (proof available). I wonder how many other people are being ******.