UU
Uwais U

1 reviews | Active since Nov 2023

18 Mar 2025, 14:58

Melissa Pearce please be advised this matter will be taken further, ****** isn’t going to be tolerated in 2025.

Found a property, messaged the agent, got a response saying I should send my ID, once done she advised that she has someone already for the property that’s approved, never pay deposit yet. I mean why ask for my ID if you had someone already for the property. Seems to me that there is a desperate attempt to see what culture they could allow. Properties are based on a first come first serve bases, no deposit means the property is still accessible for a viewing. I should be allowed to apply to stay there too. The property agent Melissa Pearce says I’m being rude when I asked her why can’t I see the property, as the other interested party hasn’t put down a deposit as yet. I enquired the reason again for not allowing me to view despite there being no deposit made from the other party she blocked me, Very disrespectful and very demeaning way of handling business, so unprofessional and I am definitely going to take this up with higher authorities.

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Replies (3)
Real Estate Services
Real Estate Services's reply18 Mar 2025, 15:08
Official
Dear Uwais

We pride ourselves on offering excellent services to all our clients and so sorry about this experience. We would greatly appreciate it if you could email the details on what transpired here to our Head Office on *** so that we can open an official investigation here. 

Again thank you so much for taking the time to write this review and we look forward to receiving your email soonest.

Sincerely
RES MANAGEMENT TEAM 
UU
Uwais U's update18 Mar 2025, 16:18
Reviewer Update
The email address is censored please send me an email for me to reply back to it
Real Estate Services
Real Estate Services's reply18 Mar 2025, 16:25
Official
Hi Uwais

We are taking note and will send you our email now via the email on this site, thank you. 

Sincerely
RES MANAGEMENT TEAM