Nov '25 - Oct '26
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How is Readers Warehouse rated on Hellopeter?
Hellopeter has tracked Readers Warehouse across 42 reviews. Readers Warehouse hasn't collected enough recent reviews — at least 10 in the last 12 months are needed — to calculate a TrustIndex score. Have you used Readers Warehouse? Write a review to help others decide.
Recent reviews (3)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your Experience1 reviews | Active since Jan 2020
Apathy
I have always has excellent service. Sadly I ordered a book in oct they did not have in stock. They said they can order it and it wd take 6 to 8 weeks to arrive. I paid for it on 17 oct. It was to be a Xmas gift. I followed up end nov. They said they wd check with supplier. No one came back to me . I called again and was told hat it had not been processed….. From their side. No apology no call ..I had to call hone to the 4th time for feedback, Sorry guys..unacceptable.
1 reviews | Active since Jan 2020
Apathy
I have always has excellent service. Sadly I ordered a book in oct they did not have in stock. They said they can order it and it wd take 6 to 8 weeks to arrive. I paid for it on 17 oct. It was to be a Xmas gift. I followed up end nov. They said they wd check with supplier. No one came back to me . I called again and was told hat it had not been processed….. From their side. No apology no call ..I had to call hone to the 4th time for feedback, Sorry guys..unacceptable.
1 reviews | Active since Oct 2025
Shocking 7-day return policy. They do not think ahead or consider the fact that there are only a few in the Western Cape and that customers work.
They are always friendly and happy when I spend R7000.00-R8000.00 on preschool books for my school in Somerset West. My daughter has a friend in Tokai and I asked her to buy 10 books for my school. Some of the books were not correct and she made a mistake with some and they were still in the original packaging. Yesterday I drove there from Somerset West to exchange the books. I was told that they have a 7-day policy and that it’s their law and the young man laughed at me and the lady gave me an attitude. I was so cross and just walked out and left the book on the counter. I will never waste my time, money or diesel again.
1 reviews | Active since Oct 2025
Shocking 7-day return policy. They do not think ahead or consider the fact that there are only a few in the Western Cape and that customers work.
They are always friendly and happy when I spend R7000.00-R8000.00 on preschool books for my school in Somerset West. My daughter has a friend in Tokai and I asked her to buy 10 books for my school. Some of the books were not correct and she made a mistake with some and they were still in the original packaging. Yesterday I drove there from Somerset West to exchange the books. I was told that they have a 7-day policy and that it’s their law and the young man laughed at me and the lady gave me an attitude. I was so cross and just walked out and left the book on the counter. I will never waste my time, money or diesel again.
1 reviews | Active since Apr 2015
Misleading Advertising
Misleading and Dishonest advertising. The website advertise books at lower costs because of a dot 'Some books MAY have a red or black dot or line on the edge of the page by the spine. This is because the books is a cleared item. That's why the price is so AMAZING' WHICH IS NOT THE TRUTH... Below is the correct reason of a dot or stripe... Remaindered books or remainders are printed books that are no longer selling well, and the remaining unsold copies of which are liquidated by the publisher at greatly reduced prices. While publishers may take a net loss on the sales of such books, they are able to recover at least some of their sunk costs on the sale and to clear out space in the warehouses
1 reviews | Active since Apr 2015
Misleading Advertising
Misleading and Dishonest advertising. The website advertise books at lower costs because of a dot 'Some books MAY have a red or black dot or line on the edge of the page by the spine. This is because the books is a cleared item. That's why the price is so AMAZING' WHICH IS NOT THE TRUTH... Below is the correct reason of a dot or stripe... Remaindered books or remainders are printed books that are no longer selling well, and the remaining unsold copies of which are liquidated by the publisher at greatly reduced prices. While publishers may take a net loss on the sales of such books, they are able to recover at least some of their sunk costs on the sale and to clear out space in the warehouses