React Alarms|Technician Brandon Swartland’s Professionalism SAVES ADT

I have NOT been impressed with the services offered by ADT Fidelity & doubt I ever will be!

I was on the verge of contacting ADT Fidelity to remove the Alarm System from my premises, due to the dismay I felt toward the pathetic service/s offered by Management, Call Centre Staff & Patrol Security!

The professional services from React Alarms technician, Mr. Brandon Swartland, made me change my mind. Mr. Swartland’s courteous, professional, prompt manner in sorting out the technical problem and putting my mind at ease left me completely content.

Thank you to React Alarms for employing such a S****ed, Polite gentleman.

Perhaps ADT Management should consider requesting that Mr. Swartland coach their staff Customer Etiquette!