TW
Tania W

1 reviews | Active since Dec 2019

15 Nov 2024, 10:56

Terrible service

Your guys were supposed to replace my geyser... they did, but as a result my roof had a leak, because your qualified plumbers forgot to tighten the nuts. My ceiling got damaged My pressure was not right my overflow pipes were spitting out water... they said no its normal. A few weeks later I notice my eave is leaking water... turns out the plumbers forgot to make an opening for the new outlet pipe so it was just laying on my ceiling causing more damages. You sent out someone, he came alone, he made a hole, too far for the pipe to reach, then made another hole. He said he forgot his logbook, and will let office email me (Obviously never happened). Now my eace has a hole, react 24 still dont know which guy was here. Then your inspector comea out to look at my damaged eave, assess the mess and asks why my overflow pipes are leaking so much, they record a video. Then the plumbing supervisor tells them the prv needs to be replaced... they come to replace the prv and still find some of the pipes laying on the ceiling and an extra pipe with lots of water inside it also laying in ny roof. You've ruined my impression of plumbers and your companies reputation. You should fumigate my house... I have random birds in my roof flying in and out, I have spiders because i have a hole on the outside of my house! Come fix your mess! What happens if my baby falls ill because of your *********** staff?

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