RF
Roxy F

1 reviews | Active since Aug 2012

11 Oct 2021, 11:31

Part 2

Still noone has contacted us back about this or even rep**** to one of our many many phone calls and emails - all sent and directed to whatever phon number or email address we could find because the one on the "website" either doesn't work or never existed.

You think I am just going to leave this?? No way my friends!! We paid ALOT of money for that weekend away, that trip and that room and we were not even there for 10 minutes. Basically we stayed for the tour and then immediately called the manager who wasn't there, then the owner, who also wasn't there and apparently doesn't even exist because we still can't get hold of the woman and she refuses to communicate with us. The hotel keeps telling us to take it up with the booking site - booking.com and vice versa - its frigging ridiculous!! Just the plain arrogance of the woman the place and the site- not to even offer us one CENT back for remuneration or apology!! No way stuff that.

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