RUDE UNPROFESSIONAL

MAG WHEEL IN FOR REPAIR SINCE 5 NOV 2015. I ENQUIRED THIS MORNING ON HOW FAR THE REPAIR IS IN PROCESS AS I AM DRIVING WITHOUT A SPARE WHEEL. THE LADY AT THE FRONT DESK SAID SHE WILL PHONE ME BACK. SHE DID NOT. AN HALF HOUR LATER I PHONED AGAIN. THIS TIME SHE INDICATED THAT IT IS NOT POSSIBLE FOR HER TO DO AN ENQUIRY BECAUSE SHE CAN'T LEAVE THE FRONT DESK - REPAIRS IS AT THE BACK OF THE STORE. I SAID IT IS UNPROFESSIONAL SERVICE AND ASKED IF SHE COULD PHONE. SHE WAS SO RUDE AND WENT OFF SAYING I AM HAVING A BAD DAY, SHE IS VERY BUSY AND SHE IS NOT ONLY DEALING WITH ME ALONE AND I CAN'T UPSET HER ANY FURTHER???? I DROP THE PHONE... I WILL NOT RETURN TO THAT SHOP. AROUND THAT AREA IS MANY MORE MAG REPAIR SHOPS WILLING AND ABLE TO DELIVERY PROFESSIONAL SERVICE.