Won’t go back

On the 9 February I got back my vehicle, which had gone in for clutch repairs. On 1 March to my surprise my vehicle broke down due to not being able to go in gears, clutch problem according to me. I contacted RDM and they came to check my vehicle, they told me if they find the problem to be what they previously worked on they wouldn’t charge me, new repairs I would have to pay. Later I phoned them, (yes I had to follow up) and the gentleman who answered said they had identified the problem, a pipe needed to be replaced. But they wouldn’t charge me for Labour only parts, this impressed me as I felt like a valued customer. Today I got my vehicle back and lo and behold I had been charged labour. When I phoned to follow up, the gentleman denied the no labour charge and asked the name of the man I spoke to? When I voiced my dissatisfaction and said I would not be return customer, he said he understands. Moral of the story, for R180 they lost a repeat customer, after having spent R4900.