Excelent sirvive

We always ready to complain about the bad service you experience then you receive excellent service and nobody takes the time to show your appreciation for good service received. I want to share the experiences that I had when I took my car for a service at RDM, When I arrived a the garage I was welcomed by the owner Mr Laza Lazarevic and I was impressed the moment I walk into the service area, everything was clean and spotless, the staff very friendly and professional. The car was booked in and the owner immediately drives my home and collect me again after the service is done. My car was serviced half the price what I was quoted by agents, it was washed and I must say that I will recommend everybody to first get a quote before you let anybody service your car, what impresses me also was how clean the garage was, previously I paid R2336 for four spark plugs that were supposed to last for 90,000klm after this emergency repair, three months later I booked my car in for a serves at a Mercedes agency and again they replace the spark plugs that were previously replaced. I ask the mechanic why did he replace the plugs? did he not see that it is still new, I ask them for my old plugs, the Mercedes mechanic, fetch the old plugs and hand it ower to me. I mentioned this to RDM that this will be the third time that the plugs that supposed to last you 90,000klm will be replaced, the plugs that Mercedes give me back was very old plugs, just to get rid of me they hand me any old plugs. The mechanic at RDM said it is not necessary to replace the plugs again. This is what I call service, people you can trust and they not there to rip you off but ensure that you get the best deal. I give them five stars, they deserve. Thank you Mr Laza Lazrevic and staff at RDM for a job well done. Carl van der Westhuizen