Zero sympathy or understanding

I had lost my income between 2013 and 2014 and could not pay my Game account, in 2014 I got a job and settled the account in full.

Eventhough I have no debt with them and my credit score has been excellent for years it is now 7 years on and they still won't let me apply for an RCS Account again. I still reflect as a bad payer after 7 year and they said I can never be approved for an RCS Account because of the time I lost my job and could not make payment. They are ignoring the fact that I paid everything in full months after and cleared everything that I owed.

This is a terrible company.