1 reviews | Active since Nov 2013
ZERO COMPASSION
I am disgusted that during a pandemic where so many lost their jobs and got salary cuts, that 1 can be treated so horribly because they were unemployed and unable to pay their debts. I was unemployed from April to July 2020 which put my RCS account in arrears. As soon as I started working again, I made payment arrangements and have been paying religiously since August. I was in arrears R12000 approx and have since paid R11000 towards it however my account is still in arrears of R8700??? I dont understand this. I am paying for NOTHING CLEARLY!!!! Twice I asked RCS for my credit insurance kick in as I am unemployed. I was told I will receive documents and I never received it, I was then just handed over.
I am constantly being harassed and told I need to pay more however I cannot afford it whatsoever. I just wish some compassion was given during this HORRID times that is affecting everyone around the world. I am stuck between feeding my 1yr old and paying you people more money??? Its fine, my child can then starve just to make you people happy. You disgust me.
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards
RCS Group
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards
RCS Group
We are pleased to inform you that your complaint has been resolved.
Please accept our apologies for the inconvenience this may have caused you.
I trust you find the above in order.
Kind Regards,
RCS CARDS
We are pleased to inform you that your complaint has been resolved.
Please accept our apologies for the inconvenience this may have caused you.
I trust you find the above in order.
Kind Regards,
RCS CARDS
