AJ
Arnoldj J
1 reviews | Active since Jan 2013
11 May 2020, 10:28
You keep calling even after arrangement
I keep on getting calls from RCS people and threatening SMS like this one: Please note: Your Customer Protection Insurance policy will lapse if the total due on your GAME account is not paid. Queries? Call ***...This after I paid the R500 that I made an arrangement to pay. Can this be sorted because I get calls ALL DAY!
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Replies (3)
RCS's replyOfficial
11 May 2020, 10:46Good day
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind RegardsRCS Group
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind RegardsRCS Group
RCS's reply11 May 2020, 10:46
Official
Good day
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind RegardsRCS Group
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind RegardsRCS Group
AJ
Arnoldj J's updateReviewer Update
11 May 2020, 13:48I am still getting calls
AJ
Arnoldj J's update11 May 2020, 13:48
Reviewer Update
I am still getting calls
AJ
Arnoldj J's updateReviewer Update
26 May 2020, 09:18I am still not getting any joy from ANYBODY from RCS, all they keep on doing is hounding me for money when I already making regular payments
AJ
Arnoldj J's update26 May 2020, 09:18
Reviewer Update
I am still not getting any joy from ANYBODY from RCS, all they keep on doing is hounding me for money when I already making regular payments