SV
Simone V

1 reviews | Active since May 2014

29 Jul 2025, 13:41

You allow *****ulent subscriptions on customers accounts

You are 100% aware that Blue Label Connect are *****ulently adding subscriptions to your customers accounts, but you are unwilling to assist with resolving your customers complaints when it comes to this company even after emails are sent to RCS stating that this company will refund etc RCS still allows for this company to just add extra subscriptions. Clearly RCS do not care about their customers or how this is affecting their customers credit scores etc.

0
Replies (2)
RCS
RCS's reply29 Jul 2025, 16:07
Official
Good day Simone Visser,

We herewith acknowledge receipt of your complaint.

We have escalated your complaint to the relevant department for further assistance.

Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***

Kind Regards

RCS Group
RCS
RCS's reply29 Jul 2025, 16:10
Official
Good day Simone Visser,

We herewith acknowledge receipt of your complaint.

We have escalated your complaint to the relevant department for further assistance.

Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***

Kind Regards

RCS Group