SA
Sophia A
1 reviews | Active since Oct 2017
13 Oct 2017, 14:45
yolanda jacobs
the agent promised my RCS Account would be closed by the 12th of October 2017 but when I contacted them on the 13th of October to see if the account had been closed the agent I spoke to said it had not and that he will be placing the request at the time I spoke to him and the previous consultant obviously mislead me into thinking she was doing her job but obviously she was not. You guys need to hire proper consultants!!!
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RCS's replyOfficial
13 Oct 2017, 14:56Good day
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards
RCS Group
Best regards,
RCS's reply13 Oct 2017, 14:56
Official
Good day
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards
RCS Group
Best regards,
RCS's replyOfficial
24 Oct 2017, 10:24Good day
We are pleased to inform you that your complaint has been resolved.
Please accept our apologies for the inconvenience this may have caused you.
We trust you find the above in order.
Kind Regards,
RCS CARDS
Best regards,
RCS's reply24 Oct 2017, 10:24
Official
Good day
We are pleased to inform you that your complaint has been resolved.
Please accept our apologies for the inconvenience this may have caused you.
We trust you find the above in order.
Kind Regards,
RCS CARDS
Best regards,