Yes

Hi I've since app**** for a credit card with RCS and it was delivered to me on 13th Feb 2025.however I have been struggling to create pin to access the funds.

I have been calling them to try and get this issue sorted since 14th Feb 2025.when on the line the agent will put me through to an Auto voice machine that would require me to put in my I.d number and last 4 digit of my card and after that excersice the auto voice machine would again divert my call back to an agent and it would be a back and forth excersice between an Auto voice machine and the agent till I run out of airtime or patience.

Later today I then recieved a call from a lady trying to assist me but still same excersice Auto voice machine and the agent again.

What is it that is so difficult to get this issue resolved through I.T Departmen.

I'm so annoyed beyond.