1 reviews | Active since Mar 2024
Yes
Recently opened a RCS pick n pay store account , it worked the first time but the next day when I went to Pick n pay to purchase sum goods the card was showing invalid, long story short after speaking to about 10 consultants who put me back and forth to the pick n pay customer service still couldn't get my card right and kept on asking me to change my card it just didn't work , even spoke to a supervisor Sasha and still no joy, endless hours and days wasted because of the incompetence of their staff , even their complaints dept was useless and still made me to do the same things, totally ruined my shopping experience , on top of that I have card that works with points but no credit reflecting, 0 is the only rating that comes to my mind after 3 cards later.
We herewith acknowledge receipt of your complaint.
We will provide you with feedback as soon as we have completed our investigation.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards, RCS Group
We herewith acknowledge receipt of your complaint.
We will provide you with feedback as soon as we have completed our investigation.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards, RCS Group
