CD
Charmaine D
1 reviews | Active since Dec 2012
11 Apr 2016, 17:05
Wrongful Blacklisting
I paid my account in full every month. When I tried to apply for credit the supplier told me RCS blacklisted me . I called the RCS call center and got put on hold twice waiting for someone to speak to me after they confirmed my account is paid up<br> It seems RCS wants me to go and rectify the itc listing when it was not me who was the cause of this BIG mistake . Unacceptable.
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RCS's replyOfficial
12 Apr 2016, 08:41Hello Charmdav,
Good day
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards
RCS Group
Good day
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards
RCS Group
Best regards,
RCS's reply12 Apr 2016, 08:41
Official
Hello Charmdav,
Good day
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards
RCS Group
Good day
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards
RCS Group
Best regards,