Wrong Review on ITC. Lack of humanity

You have put a default against my name. BAD DEBT WRITTEN OFF. I have paid my account every month. Yes, not the full installment, but I paid every month. I had an arrangement in place with your company. Without any notice, you handed this account over to VVM. I have made the exact same arrangement with them, which I do honor every month. RCS has blocked me on the app system, informing they have technical problems. I can not make payments on your app system anymore. VVM bank account does not work for EFT payment. Them informing payment must then be made inside a bank. No, you can not block me on systems and expect me to go to a bank to make payments. You are making it as difficult as possible for people. I have chosen the EFT route directly into your account. After complaining about the default on my credit bureau, RCS informed me it is not their problem anymore? Due to RCS lack of communication, Due to RCS not adhering to arrangements made with customers, Due to RCS just handing over people, even they do make monthly payments, Due to RCS putting a default on my name - I am not able to get any form of Student loans. I am not running away, I am not paying full installments, but I do pay monthly - why will you put a default on my name - BAD DEBT WRITTEN OFF? Computers only does as what the human finger tells them what to do. Your are negatively influencing peoples futures. Again, i am saying - i was at fault for not to make full installment payments, BUT i did pay the account every month. Please review your systems, please get some one to look into my matter and not just send me a email I must follow up with the laywers - whom you handed me over to without any form of communication or warning.