SG
Sonja G
1 reviews | Active since Jul 2019
30 Jul 2020, 18:38
Wrong loan amount big error
I had an original loan with makro that is 7500 and installment is 564 a month but on my itc it shows the loan is 75000 with an instalment of 3000 This is the second time this issue occurred. I am not happy as rhis impacts me negatively i alsi emailed and ohoner a few rim3s and th3 issue doesn't gets corrected
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Replies (2)
RCS's replyOfficial
31 Jul 2020, 13:44Good day
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards
RCS Group
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards
RCS Group
Best regards,
RCS's reply31 Jul 2020, 13:44
Official
Good day
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards
RCS Group
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards
RCS Group
Best regards,
RCS's replyOfficial
06 Aug 2020, 11:25 Good day We are pleased to inform you that your complaint has been resolved. Please accept our apologies for the inconvenience this may have caused you. I trust you find the above in order. Kind Regards, RCS CARDS
Best regards,
RCS's reply06 Aug 2020, 11:25
Official
Good day We are pleased to inform you that your complaint has been resolved. Please accept our apologies for the inconvenience this may have caused you. I trust you find the above in order. Kind Regards, RCS CARDS
Best regards,