Wrong information
I can't register on your system to view and manage my account. The system show my number is incorrect? You guys contacted me on this very same number to confirm and open my account? Now I must phone your office to correct some error I'm not responsible for. Unacceptable.
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Replies (4)
RCS's replyOfficial
30 Apr 2022, 16:21Good day We herewith acknowledge receipt of your complaint. We have escalated your complaint to the relevant department for further assistance. Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: *** Kind RegardsRCS Group
RCS's reply30 Apr 2022, 16:21
Official
Good day We herewith acknowledge receipt of your complaint. We have escalated your complaint to the relevant department for further assistance. Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: *** Kind RegardsRCS Group
's updateReviewer Update
06 May 2022, 07:15Still no reply from RCS! Poor service.
's update06 May 2022, 07:15
Reviewer Update
Still no reply from RCS! Poor service.
RCS's replyOfficial
23 May 2022, 11:45Good day
We are pleased to inform you that your complaint has been resolved.
Please accept our apologies for the inconvenience this may have caused you.
I trust you find the above in order.
Kind Regards,
RCS CARDS
We are pleased to inform you that your complaint has been resolved.
Please accept our apologies for the inconvenience this may have caused you.
I trust you find the above in order.
Kind Regards,
RCS CARDS
RCS's reply23 May 2022, 11:45
Official
Good day
We are pleased to inform you that your complaint has been resolved.
Please accept our apologies for the inconvenience this may have caused you.
I trust you find the above in order.
Kind Regards,
RCS CARDS
We are pleased to inform you that your complaint has been resolved.
Please accept our apologies for the inconvenience this may have caused you.
I trust you find the above in order.
Kind Regards,
RCS CARDS
's updateReviewer Update
24 May 2022, 18:27You only came back to me after how many days? After I made how many frustrated calls? At least it's done now.
's update24 May 2022, 18:27
Reviewer Update
You only came back to me after how many days? After I made how many frustrated calls? At least it's done now.