JK
Jason K
1 reviews | Active since Mar 2009
31 Oct 2024, 16:18
Wrong contact number!
I got an email from RCS because they have been having issue delivering my card, just for me to contact the number and get to a completely different company. The number in the emailer is *** but the correct number is ***. Could someone please update this because I am not sure who to contact now.
See the incorrect email being received.
Good day,
I have attempted contacting you regarding the delivery of your credit card however, to no avail.
Please confirm if we may proceed with the delivery.
Should you require any further information, please feel free to contact us on ***or via e-mail on ***
Warm regards, Clementina
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RCS's replyOfficial
01 Nov 2024, 08:41Good day Jason de Klerk,
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
We acknowledge receipt of the complaint and will provide you with feedback as soon as we have completed our investigation.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards, RCS Group
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
We acknowledge receipt of the complaint and will provide you with feedback as soon as we have completed our investigation.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards, RCS Group
RCS's reply01 Nov 2024, 08:41
Official
Good day Jason de Klerk,
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
We acknowledge receipt of the complaint and will provide you with feedback as soon as we have completed our investigation.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards, RCS Group
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
We acknowledge receipt of the complaint and will provide you with feedback as soon as we have completed our investigation.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards, RCS Group