RB
Ripfumelo B

1 reviews | Active since May 2019

29 Nov 2023, 10:31

Wrong balance on ITC

My account balances have been wrong on my credit report for the last 2 months. It shows I have been over utilizing my credit and it keeps affecting my score and chances for other credit. I have contacted RCS but they keep transferring my calls without help.

0
Replies (2)
RCS
RCS's reply29 Nov 2023, 10:41
Official
 Good day, 

We herewith acknowledge receipt of your complaint. 

We have escalated your complaint to the relevant department for further assistance. 

Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: *** 

 Kind Regards RCS Group 
RCS
RCS's reply29 Nov 2023, 11:42
Official
 Hi  
Ripfumelo , thanks again for being in contact and for your patience.
We have sent you an email (please also check your spam inbox just in case). Please let us know if you need any further assistance.