Worst Service with Insurance claim!!

Worst Service I have ever received!!

I have been retrenched recently and therefore put in my claim for the insurance to pay out on my account. The claim with ALL documents was sent through on the 21st of May just to get a response to send the documents again. I resend all my documents the 3rd of June just to have no response and again the 19th of June I resend the documents again.

Every time I phone I get sent through to how many departments but never get to the claims department. When I speak to an agent it is always the story that they will get back to me soon and they are busy with my claim.

This is ridiculous, how long can it take to process my claim and give me feedback?!

I will definitely not advise this company's services to anyone!!