Worst service ever!

The worst service imaginable. Trying to get a new card for the past 7 months. I am actually out of words. RCS is grossly *********** in every aspect: Debit orders not setup correctly. Twice Getting my personal details mixed up with someone else. Cards at stores not linked to system. No change in the last 5 months. Letting customer wait on line for several minutes and then just put the phone down. Sms verivification not working. Unable to get one consultant sort out the problem. Being transferred to various different people. Every time need to start over. No willingness to try to fix the problem. Cannot believe what I typed here is actually the truth.