Worst service ever!!!
<p>I have had a Game account for years now. Paying my installment more than i have to every month. After my husband lost his job unfortunately this was no longer possible. After numerous calls and fights with Game and RCS Accounts department they offered me a reconstruction of my account. I paid the amout agreed upon every month as we agreed. Then i got a call back to say the person that explained everything to me did it incorrectly and i now have to make a bigger payment as my previously agreed amount was not 50% of my installment which i the also did. After making these payments i start getting calls from blake and associates at 8 o clock at night saying my account has been handed over to them. Now i want to know what happened to the reconstruction agreement because nobody can answer me. I cannot wait to pay off my account and close it. I will tell everybody that wants to open such an account to not do it!! Worst place ever!!!</p>
Good day
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: **********
Kind Regards
RCS Group
Good day
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: **********
Kind Regards
RCS Group
Good day
We are pleased to inform you that your complaint has been resolved.
Please accept our apologies for the inconvenience this may have caused you.
We trust you find the above in order.
Kind Regards,
RCS CARDS
Good day
We are pleased to inform you that your complaint has been resolved.
Please accept our apologies for the inconvenience this may have caused you.
We trust you find the above in order.
Kind Regards,
RCS CARDS
