DH
Dikeledi H
1 reviews | Active since Jul 2016
29 Jan 2025, 15:50
worst revolving facility ever
I have an rcs card i tried making a payment online on the 23/01/2025 the transaction failed yet rcs still debited my money i have been calling the customer services so many times they keep on telling me it will be reversed its almost a week i still call daily to follow up at this point i even regret opening this account because they service is pathetic
Helpful (0)
Replies (5)0
Replies (5)
RCS's replyOfficial
29 Jan 2025, 16:00Good day,
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Kind RegardsRCS Group
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Kind RegardsRCS Group
RCS's reply29 Jan 2025, 16:00
Official
Good day,
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Kind RegardsRCS Group
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Kind RegardsRCS Group
DH
Dikeledi H's updateReviewer Update
29 Jan 2025, 16:06Good day
Kindly note that the call disconnected and i haven't been assisted .
Kindly note that the call disconnected and i haven't been assisted .
DH
Dikeledi H's update29 Jan 2025, 16:06
Reviewer Update
Good day
Kindly note that the call disconnected and i haven't been assisted .
Kindly note that the call disconnected and i haven't been assisted .
RCS's replyOfficial
29 Jan 2025, 16:50Good day,
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Kind RegardsRCS Group
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Kind RegardsRCS Group
RCS's reply29 Jan 2025, 16:50
Official
Good day,
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Kind RegardsRCS Group
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Kind RegardsRCS Group
DH
Dikeledi H's updateReviewer Update
06 Feb 2025, 14:55Its been 5 business days i haven't received any update
DH
Dikeledi H's update06 Feb 2025, 14:55
Reviewer Update
Its been 5 business days i haven't received any update
RCS's replyOfficial
06 Feb 2025, 15:11Good day Dikeledi Hlongwane,
Thank you for taking my call.
We have sent you an email for further assistance.
Kind RegardsRCS Group
Thank you for taking my call.
We have sent you an email for further assistance.
Kind RegardsRCS Group
RCS's reply06 Feb 2025, 15:11
Official
Good day Dikeledi Hlongwane,
Thank you for taking my call.
We have sent you an email for further assistance.
Kind RegardsRCS Group
Thank you for taking my call.
We have sent you an email for further assistance.
Kind RegardsRCS Group