PS
Priya S
1 reviews | Active since Nov 2014
08 Oct 2019, 14:18
Worst RCS customer service ever!!!!
Worst experience with RCS. My login details need to be changed as i entered the incorrect pin too many times. The rcs.co.za website isnt allowing me to use the forgot password option and is saying my details are incorrect, i called customer service 4 times!!! Waited 4 times!!! Just for someone to confirm my details are correct and tell me stupid **** like restart your phone. Worst customer service ever!!!! The problem still hasn't been sorted and im tired of wasting my money phoning and getting no help
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RCS's replyOfficial
08 Oct 2019, 16:24Good day
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards,RCS GROUP
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards,RCS GROUP
RCS's reply08 Oct 2019, 16:24
Official
Good day
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards,RCS GROUP
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards,RCS GROUP