NK
Nabeelah K

1 reviews | Active since Jul 2016

28 May 2024, 09:39

Worst of the Wost.. GAME RCS

paid my account, request for it to be closed. After a few days got a response via email saying account cannot be closed as it had a credit I should send my ID and bank details, which I have done. No response after a week of sending emails.

0
Replies (2)
RCS
RCS's reply30 May 2024, 16:24
Official
Good day,

We herewith acknowledge receipt of your complaint.

We have escalated your complaint to the relevant department for further assistance.

Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***

Kind Regards,

RCS Group 
RCS
RCS's reply31 May 2024, 08:22
Official
Good day

We are pleased to inform you that your complaint has been resolved.

Please accept our apologies for the inconvenience this may have caused you.

I trust you find the above in order.

Kind Regards,

RCS CARDS