MM
Maxwell M

1 reviews | Active since Jan 2014

18 Dec 2015, 09:57

Worst, Inconsistent Service!!!!!

It has never been such a mission in my entire life to get my Credit Limit DECREASED. I had called in 2013 to request the limit decrease and nothing was done. Couple of days ago I called again and got told it would be done 2 working days...today is the 3rd day, I call and a different consultant now tells me I need to write a letter. Such disappointment.

0
Replies (1)
RCS
RCS's reply29 Dec 2015, 14:42
Official
Hello maxwell.mpulana,

Good day

We herewith acknowledge receipt of your complaint.

We have escalated your complaint to the relevant department for further assistance.

Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***

Kind Regards
RCS Group

Best regards,