Worst Financial Institution Ever!!!

I opened an RCS store account and activated it yesterday. I then checked out all the reviews.. most of which were negative and concerning how they threat every transaction as ***** and blick your account. Most reviewers complained of spending weeks if not months without recourse after sending their ID. Guess what.. same thing just happened to me. I used my card to buy airtime at night..then topped up fuel twice this morning. The first fuel transaction was to test if the card works. I am at work now,. My partner and I share and interchange our phones anyhow..and they call on my number which is with him. I work in hospitality and phones are not allowed. He tells them to call back in 15 and rushes to my workplace which is not far from him. When he tells me I immediately go on live chat and ask them to call my work landline which I submitted in my application. The response I get is that I am blocked, because they called to ask about a transaction and I wasnt available. What kind of ***** controls do they employ that victimise a client for using the card for its purpose? I'm appalled..had I not already made those transactions I'd just leave it blocked and close it. What's worse their system is always problematic..I tried to fund my Spot account severally and the card declined before the whole fiasco today. I am an advocate for customer respect and will not tolerate nor recommend a pathetic financial institution that gives clients a runaround like circus donkeys..more especially when it concerns finance because such inconveniences can cost way more than the actual cash value. RCS if ever you decide to unblock my account please do not ever block my account without my consent for *****. If I suspect ***** I'll call in myself and ask for the block/hold. It's my cost and I'm liable at the end of the day.. you dont know how much you inconvenience us.