VV
Vanessa V
1 reviews | Active since Jun 2013
28 Aug 2020, 12:00
Worst Experience
Worst Experience RCS calls from an *** / *** and get's block on my android due to android own build in call tracker , both numbers are listed as spam. I get an sms to call urgently an Carmen on *** their receptionist is so bad that 7 times an lady answers speak in an language and put the call down in my ear why do i need to call back with that service? i have two open Hello Peter requests open against RCS and still their service doesn't improve not do they make the effort that at least to email me then if they are looking for me due to their receptionist that cant even take an call
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Replies (1)RCS's replyOfficial
28 Aug 2020, 12:30Good day
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards
RCS Group
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards
RCS Group
RCS's reply28 Aug 2020, 12:30
Official
Good day
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards
RCS Group
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards
RCS Group
