LG
Lynn G
1 reviews | Active since Mar 2021
02 Mar 2021, 18:26
Worst customer service ***** on RCS Edgars account
Edgars account moved to RCS and R1000 added onto the balance. Been trying to get customer service to assist since November 2020 buy they really don't care about customers all they do is call for payments and send statements. The worst customer service I have ever experienced.
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Replies (1)
RCS's replyOfficial
03 Mar 2021, 08:00Good day
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards
RCS Group
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards
RCS Group
RCS's reply03 Mar 2021, 08:00
Official
Good day
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards
RCS Group
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards
RCS Group