Worst Customer Service Ever!

After numerous email and phone calls, I still have a problem with my account for almost a year now!

After being approved for my account, I collected my card from a game store, only to later find out I was registered with another person on the same card.

As I was making a purchase, the card declined. I phoned RCS to find out what’s going on and was informed that the card I have is registered to another client as well.

I sent numerous emails, complaints about poor service, and made numerous phones calls but to no avail. I was promised that the matter was escalated but I have not heard from anyone for months!!

I am at wits end with this account, as I get absolute no help from customer service, no response on my emails and no feedback on this matter, after promises were made that they will get back to me

In my opinion worst customer service in South Africa!!