Worst customer service - and they keep giving me stories about why they can't pay me the R800 they owe me.

<p>I had an RCS loan for a month - I paid the R800 initiation fee seperately from the loan, and then I settled the loan after a month. RCS didn't allocate the original R800 to the loan, so I paid this amount with the settlement amount. So I have emailed them the proof of R800 paid at the beginning of the loan and it has been almost 2 months and six phone calls and they are unable to get the R800 allocated to my account so I can be refunded. They keep promising me that they will allocate it and make the refund but they don't. </p> <p> </p> <p>I am tired of phoning them back and being on hold for over 30 minutes at a time to speak to a consultant.</p>