TB
Taalib B

1 reviews | Active since Jan 2012

29 Aug 2016, 09:07

WORST CUSTOMER SERVICE!!!

<p>Called in this morning regarding my application made to RCS. Explained my situation 4 times to 4 different departments. Being passed on from pillar to post with nothing being sorted. Then requested to speak to a manager to help resolve my issue and waiting over 5 minutes which ended up in my dropping the call. </p>

0
Replies (2)
RCS
RCS's reply30 Aug 2016, 11:46
Official

Good day

We herewith acknowledge receipt of your complaint.

We have escalated your complaint to the relevant department for further assistance.

Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: **********

Kind Regards

RCS Group

RCS
RCS's reply31 Aug 2016, 15:15
Official

Good day

We are pleased to inform you that your complaint has been resolved.

Please accept our apologies for the inconvenience this may have caused you.

We trust you find the above in order.

Kind Regards,

RCS CARDS