Worst company to do business with

I have never experienced such incompetency as with RCS. ***** was committed on my Makro card after I closed the account in Dec 2018. I sent through all the documentation requested from me. Since then I have received numerous calls and SMS from Makro Collection Dept. My enquiry to the ***** department today - ********** led to more disappointment. The lady who helped me became rude and really doesn't want to hear about my problem. She referred me to Elizabeth who supposedly handled my account but was "conveniently" on tea. She told me that Candice is the head of department and also not available to speak to me. How do we resolve this. Call me please - ********** - so that I can give you my details. Or should I take this to an attorney?

LJ Janse van Vuuren