Worst company in the world

I app**** for relief in June due to Covid. As of today I am told my application is still being reviewed. It's the middle of October. I am not earning, but I am making every effort to pay what I owe. I have continuously tried to speak to people to get this sorted and no one helps me. I spoke to one lady who sorted stuff out and we agreed on a monthly amount. I was happy. But now I'm getting invoices for more than the agreed amount. I also checked my credit record and it says I am in arrears since May until now. So it has negatively affected my rating. My insurance was also cancelled. So I have decided that until all of this is sorted out, I'm not paying one more cent. I keep getting told that staff numbers are reduced due to covid, but you had no problem phoning me 8 times a day, every day, asking when I will be paying. Unfortunately the people phoning are just from a call center and have no actual way to help me. You also had no problem giving me a negative credit rating despite being short staffed. Amazing how you are short staffed when it suits you.

I will also not be paying my Edgar's account (now that RCS is in charge of that also). I have tried so many times to sort this out and never get a reply. Today I get an email saying I have failed to pay my account so I will get a negative rating on my credit report. It's very hard to sort things out when no one actually communicates with you. So no more money from me.

Sort this **** out. Reverse my negative record, sort out my insurance, answer my emails and do your ****** job.