1 reviews | Active since Dec 2016
Worst Call Center Ever
<p>I recently purchased at CTM Centurion using my RCS CTM Card, when I was at the counter immediately after they swiped the card RCS Call Centre called me I asked that guy to call me after 2 minutes as I was still busy signing the receipts, he refused even thought I confirmed that its I am the one using the card, he insisted on continuing to do that security check which was annoying because i was still at the counter with my handbag open and my diary & wallet on the counter and these is a very busy season with crime and ***** at high rate. I tried explaining to the guy that I am still at the counter we are busy with the paper work then he threatened to block the card, you can block the stupid card I don’t give a damn!!!!!!!! I will pay the money I owe you guys and close the stupid account , I will utilise other companies’ services, companies that know how to deal and listen to their customers.</p> <p> </p>
Good day
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards
RCS Group
Best regards,
Good day
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards
RCS Group
Best regards,
