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TK
Themba K

1 reviews | Active since Jan 2012

04 Aug 2023, 12:28

worse service ever

It has been more than 3 weeks since i have been asking this people to uplift the block on my account and nothing has not been done since. I really don't know what to say......The is no service in this company. i will be escalating this matter to the ombudsman...

0
Replies (5)
RCS
RCS's reply04 Aug 2023, 12:53
Official
Good day 

We herewith acknowledge receipt of your complaint. 

We have escalated your complaint to the relevant department for further assistance. 

Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: *** 

Kind Regards 

RCS Group 

TK
Themba K's update10 Aug 2023, 09:33
Reviewer Update
more than 20 emails and calls in over a month my matter is still not resolved, this is the worse service. what's happening with this company :(
RCS
RCS's reply10 Aug 2023, 09:59
Official
Hi Themba 
My name is Randy. 
We apologize for the inconvenience; I will look at your account and provide feedback via email. 

Regards
RCS Cards
RCS
RCS's reply11 Aug 2023, 09:41
Official
Hi Themba 
I tried calling you, your number ring once and go straight to voicemail.

We have responded with an update on your enquiry, please check your email for an update. 

Regards
RCS Cards
RCS
RCS's reply11 Aug 2023, 11:15
Official
Hi Themba, 
We can confirm that your matter has been resolved. 

We have responded with an update on your enquiry, please check your email for an update. 

Regards
RCS Cards