Worse company I have ever dealt with!!!

Card is fully paid up as of December 3, 2021, in the same email, request proof of closure. (According to the customer service department it should have taken place within 48 hours of email.) End-of-the-year ***** on the card. Payments were made in accordance with the debit order.

49 emails and 17 phone calls (excluding calls from the collections department to pay NOW because the debit order was blocked although the system indicates that it has been forwarded to the ***** department. I am now also listed on the credit bureau and have a bad credit record.)

After requesting AGAIN for closure of this account when the ***** case are closed, I received an SMS with instructions to pick up a new card today. Congratulations!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!