eZ
elaine Z

1 reviews | Active since Apr 2014

28 Nov 2025, 09:58

Worse company

Rcs is the most awfull unhumane company ever.

Last year i lost my job, i tried to make an payment arrangement of r100 they informed me its not enough but i COULDNT AFFORD MORE. I was also pregnant at the time and stressing so much. They started phoning me 20 times a day. I have made payment arrange with other places that i owned money and they were thankful for the R100 and wished me well.

This year when i found another job i tried once again tried to make an r300 payment arrangement and they informed me its not enough. They phone me 20 times a day even on sundays even after like 6pm.

I have since lost my phone number because my vodam account was closed. Everymonth i pay my R350 or R300 but i am getting threathen with sumons and legal action but i am paying everymonth.

They are so unhumane and just dont care. Then they charge me for phone calls and sms that i dobt receive and just make me own them more and more.

0
Replies (5)
RCS
RCS's reply28 Nov 2025, 10:00
Official
Good day Elaine,

We herewith acknowledge receipt of your complaint. 

We have escalated your complaint to the relevant department for further assistance. 

Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: *** 

Kind Regards,

RCS Group 
eZ
elaine Z's update28 Nov 2025, 10:10
Reviewer Update
I have no phone

Please send me an email ***
RCS
RCS's reply28 Nov 2025, 10:12
Official
Good day Elaine,

Thank you will do so.

Kind Regards,

RCS Group 
,

eZ
elaine Z's update04 Dec 2025, 11:07
Reviewer Update
Rcs have resposned to an email i have send in 2024. I rep**** to the email and informed that that was last year and i have since started a new job and wanted to make an payment arrangenent of r350 per month. They then send me a message we have received you claim for lost of income and then they want me to fill forms i dont have or need because i am working.

How can i just make an payment arrangement of r350 a month without me receive threathing letters to sumons or they are going to arrest me ot legal action

I have been paying every month and still they threathen me.

This company is just the worste i would suggest nobody ever use them again

RCS
RCS's reply09 Dec 2025, 16:55
Official
Good day Elaine,

We herewith acknowledge receipt of your complaint. 

We have provided feedback via email.

Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: *** 

Kind Regards,

RCS Group